Hume City Council has adopted a new work scheduling software system to help it maintain customer service standards at its call centres. As with firms looking to control a mobile workforce, organisations that deal with a high volume of customer enquiries can benefit hugely from this kind of work planning software. Some 170,000 local residents [...]
http://www.keycomputers.co.uk/industry-news/field-service/hume-city-council-adopts-work-scheduling-software/
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