Friday, 20 April 2012

Hospital's logistics benefit from mobile admin system

Logistics and communications in Nottingham University Hospital have been revolutionised since the hospital adopted a system of tablet devices and mobile apps to handle allocations of duties and administrative work.

The hospital’s after-hours service, Hospital@Night, was the greatest beneficiary of the new system, which has seen nurses and doctors issued with Cisco Cius tablet devices which have been equipped with the specially devised NerveCentre app.

Patients’ details are entered onto a central PC system, which is accessible from the devices, and the Hospital@Night coordinator can the allocate tasks via the NerveCentre app. Junior doctors are allocated cases via this app and when they accept the assignment, the whole staff is able to see what the case is, who is doing it and when it is completed.

The director of ICT at Nottingham, Andre Fearn, said that the new system had brought an unprecedented level of efficiency and accountability to the hospital

“It was just lots of calling, paging and waiting [before],” he explained. “And assignments were logged on a dodgy Excel spreadsheet. The whole process was limited to one room, on one PC, and only one person could see it.”

He continued, “By using this app, so much clinical time has been put back into the organisation. We’ve got massive patient safety benefits but also it changes the way we work – there is more time to look after patients.”

http://www.kirkhamyoung.co.uk/news/article/hospitals-logistics-benefit-from-mobile-admin-system-183138.html

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