IT support service providers have to offer a more diverse range of products to their customers, according to new research carried out at the University of London. The study found that those providing IT support and cloud-based software-as-a-service products are needing to take a much more flexible approach to their offering than ever before. The [...]
http://www.keycomputers.co.uk/industry-news/field-service/cloud-it-providers-offering-more-customer-friendly-approach/
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