Wednesday, 15 August 2012

Businesses remain open-minded about SaaS service management tools

New research from analysts at Forrester shows that the popularity of cloud-based service desk management software is growing among businesses all over the country. According to the latest survey, some 35 per cent of IT service management buyers plan to take advantage of Software-as-a-Service (SaaS) (cloud-based) service management and IT support tools. In addition, some [...]

http://www.keycomputers.co.uk/industry-news/field-service/businesses-remain-open-minded-about-saas-service-management-tools/

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